Whatever It Takes (WIT) was originally founded in 1999. In 2004, WIT became an ESOP – an employee owned and operated company. There are no stockholders or investors to report to—even our Board of Directors is made up of WIT employees. Because they are the owners of the company, WIT employees get to focus solely on serving our customers rather than a bottom-line profit for shareholders. We know that our success depends on your success, so our only job is to provide the products and services you need to be successful.
As a customer of WIT, you aren’t someone we simply want to sell parts to, but a partner in our business. Your partnership means that we support each other. It isn’t just business; it’s relationships. From OEMs to the shops ordering our products, we have a network of partners all working toward the same goals: superior customer service, highest quality products, and experienced industry veterans.
Customer Service is our priority at WIT, and our dedication positioned WIT as a major competitor in the transmission parts business. We take pride in the work we do and we want to do it well. We develop relationships with our customers through a dedicated sales team, open customer service lines, and utilizing technology to assist the ordering process. Our sales representatives aren’t stuck in cubicles but people actively invested in your work; people who visit your shop floors, ask about your kids, support your disaster relief efforts, and so much more.
WIT carries a full line of top-quality products from industry-leading manufacturers and has established lifetime partnerships with suppliers who understand our business and are working diligently to bring the newest products to market. From torque converters, rebuild kits, hard parts, performance kits and performance parts to coolers, fluids, tools, accessories, and so much more, WIT is the ultimate source for all your transmission parts needs.
With our strategically placed stores, it is possible to service customers in the United States within one to two business days. In addition, we offer two daily local deliveries from all branch locations, as well as free night drop box delivery. Builders no longer wait for UPS or FedEx to arrive; their parts are delivered overnight and are waiting for them the next morning. Products are distributed by more than 40 locations across the United States! WIT ships overnight to most of the United States, providing the option for 2-day shipping, and has expanded our business with international shipping.
Whatever It Takes has cultivated an atmosphere of growth and learning, so we are able to boast at having some of the most experienced and industry-leading veterans in our WIT family. From Master Builders to customer service experts, WIT takes pride in every single employee. We continue to invest in our employees beyond a paycheck, from hosting technical seminars and ATRA events to one-on-one sales training and opportunities with our partners. Creating a place dedicated to push for #biggerbetterbolder in ideas and innovations has made WIT an industry leader. From inventing specialized tools to rethinking our marketing goals, WIT is committed to building a strong, vibrant company.